Terms of Service
Notice Regarding Translation
This English version of the Terms of Service is provided for the convenience of international users to help them understand the terms. In the event of any discrepancy or conflict between this English version and the original Korean version, the Korean version shall prevail and be legally binding. This English translation does not constitute a legal document and has no legal effect.
Effective Date: [June 19, 2026]
Chapter 1: General Provisions
Article 1 (Purpose)
These Terms of Service (“Terms”) govern the rights, obligations, responsibilities, and other necessary matters between Gaon Prime Inc. (“Company”) and its members regarding the use of Nordy and all related services (“Service”).
These Terms shall be interpreted and applied in compliance with relevant Korean laws, including the Act on Consumer Protection in Electronic Commerce, the Personal Information Protection Act, the Act on the Protection of Children and Youth against Sex Offenses, and the Framework Act on the Development of Artificial Intelligence and Establishment of Trust.
Article 2 (Prior Notice Regarding Generative Artificial Intelligence)
AI is actively utilized in the operation, production, and provision of all services related to the Company, and the majority of features are operated and provided based on generative artificial intelligence.
Article 3 (Definitions)
The definitions of terms used in these Terms are as follows:
- “Service” refers to all services provided by the Company to members under the Nordy brand name, regardless of the device used (PC, tablet, mobile devices, and other wired/wireless devices), including the platform, content, customer support, and other supplementary services.
- “Member” refers to a person who has entered into a service agreement in accordance with these Terms and uses the services provided by the Company.
- “Account” refers to the email address and password-based login account required to use the Service. An account is mandatory for using the Service.
- “Free Member” refers to a member who is not a Paid Member and has the default qualification granted to all members after registration.
- “Paid Member” refers to a member who uses paid services.
- “Paid Service” refers to digital content and related services that members use by paying a separate fee.
- “Payment” refers to the act of a member paying a specified amount to the Company through various payment methods to use specific paid services.
- “Recurring Payment” refers to a payment method where usage fees for monthly/annual periods are automatically charged through payment methods pre-registered by the member, and the usage period is automatically renewed.
- “Subscription Plan” refers to the service plan selected by a member to use paid services. Detailed benefits and terms of use for each subscription plan are specified in separate supplementary agreements.
- “Credits” refers to the service usage units used by members to utilize AI features provided by the Company. Credits may be provided regularly to Free Members depending on usage patterns, provided monthly according to paid subscription plans, or purchased separately by members. Credits are deducted when using AI image/video/audio/voice generation, workflow execution, and other features designated by the Company, and the deduction criteria and consumption amount may vary depending on the type of AI model, feature type, and computational resource usage. Details such as credit quantity, usage criteria, validity period, carryover, and expiration conditions are provided through the service screen or separate policies, and credits do not constitute cash equivalents or deposits. In particular, certain features such as workflows that use external commercial AI model APIs may consume more credits than standard features, and the Company displays the applicable consumption criteria on the service screen before use.
- “Additional Usage” refers to the act of a member purchasing additional usage by paying a separate fee to use paid services after exhausting the monthly usage provided according to their subscription plan.
- “Subscription Cancellation” refers to a member canceling the recurring payment of paid services and discontinuing the use of paid services. Refunds for subscription cancellation are subject to the provisions of these Terms.
- “AI Output” refers to images, videos, audio, voice, and other results generated by AI systems based on prompts, parameters, reference data, and other inputs provided by the member.
- “Input Data” refers to text, images, videos, audio, settings, workflows, and other materials entered or uploaded by the member for creating AI Output.
- “Public Content” refers to AI Output and Input Data that members have made publicly accessible to third parties by selecting public settings within the Service.
- “Content Guidelines” refers to the Company’s separate policy that sets out details such as the rating classification, permitted and prohibited standards, and measures for violations of content posted or made public within the Service.
Terms not defined above shall follow the definitions provided by relevant laws and regulations.
Article 4 (Effectiveness and Modification of Terms)
- The Company shall post these Terms on the initial screen of the Service so that members can easily confirm them. However, the content of the Terms may be made available through linked screens.
- These Terms shall become effective when a member agrees to these Terms and begins using the Service. If a member does not agree to these Terms, the member may withdraw from the service agreement.
- The Company may modify these Terms within the scope that does not violate relevant laws, including the Act on Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms, the Act on Promotion of Information and Communications Network Utilization and Information Protection, and the Content Industry Promotion Act.
- Modified Terms shall be announced on the website from 7 days before the effective date until the day before, specifying the effective date, modified content, and reasons. However, for amendments unfavorable to members, they shall be announced on the Service from 30 days before the effective date until the day before. The Terms take effect from the effective date.
- Members have the right to disagree with the modified Terms, and if they do not agree, they may discontinue use of the Service and withdraw.
- If, despite the Company clearly stating at the time of announcing modified Terms that failure to express refusal by the effective date will be deemed as consent, a member does not explicitly express refusal to the Company, or continues to use the Service after the effective date of the modified Terms, the member is deemed to have consented to the modified Terms.
Article 5 (Rules Outside the Terms)
- The Company may establish separate terms and policies (“Paid Service Terms, etc.”) for paid/free services and individual services, and where such content conflicts with these Terms, the Paid Service Terms, etc. shall take precedence.
- Matters not specified in these Terms or their interpretation shall follow the Paid Service Terms, etc. and relevant laws or commercial customs.
- Details regarding content rating classification, posting and disclosure standards, specific types of prohibited content, and graduated measures for violations shall follow the Content Guidelines separately established by the Company.
Chapter 2: Service Agreement
Article 6 (Formation of Service Agreement)
- The service agreement is concluded when a member agrees to these Terms and the “Privacy Policy,” completes the registration form provided by the Company to apply for service use, and the Company approves it.
- To use the Service, you must be at least 14 years of age or have reached the minimum age required in your country. If you are under 18 years of age, you must obtain permission from a parent or legal guardian to use the Service.
- By accessing, installing, downloading, or using the Service, you confirm that you are 18 years of age or older, or have obtained permission to use the Service.
- Members must provide accurate and valid information (such as a valid email address in use) when applying under Paragraph 1, and the Company may restrict service use or terminate the service agreement for members who provide false information.
- The ID of a member who applies with fraudulent purposes and methods, such as misappropriating another person’s identity, may be deleted without prior notice, and such member may be subject to service use prohibition and legal sanctions.
- The Company may request identity verification of members for applications under Paragraph 1.
- In addition to the mandatory items above, the Company may request applicants to provide work-related information to provide diverse and useful information. However, applicants may decline to provide such information.
- The Company may provide marketing information to members through various electronic transmission media such as email and notifications with prior consent. Members may express refusal to receive such information, and upon confirmation of refusal, the Company shall not provide marketing information to that member.
- Except where specifically provided by law, the Company does not provide member information to third parties without the member’s separate consent. However, the following are exceptions:
- Where laws permit the use of member information and provision to third parties
- Where unavoidable for public institutions to perform their duties under laws
- Where clearly necessary for the urgent life, body, or property interests of the member or a third party
- Where necessary to achieve the legitimate interests of the personal information controller and clearly takes precedence over the rights of the data subject, limited to cases substantially related to the legitimate interests and not exceeding a reasonable scope
- Where urgently necessary for public safety and welfare
- The Company may post advertisements within the Service. Costs such as communication fees incurred when viewing advertisements are borne by the user.
- Members may access third-party services through advertising banners or links within the Service. The Company is not responsible for damages arising from members’ transactions with third-party services.
Article 7 (Member’s Termination of Agreement)
- Members may terminate the service agreement at any time through the membership withdrawal method provided by the Company if they no longer wish to use the Service.
- The account, purchase history, recurring subscription history, and other related transaction records and information of a withdrawn member are processed according to the Company’s Privacy Policy and cannot be recovered. Members must settle all credits and debts to the Company arising from service use before notifying their intention to terminate. Members bear any disadvantages from withdrawal or cancellation of transactions resulting from terminating the service agreement.
- The service agreement terminates when the member’s intention to terminate reaches the Company. However, if measures such as settlement of credits and debts have not been completed, it terminates when such measures are completed.
- Members may rejoin the Service after completing account withdrawal. However, if a member applies to rejoin after withdrawal for fraudulent purposes such as duplicate participation in events with restricted duplicate participation, the Company may restrict rejoining for a certain period.
Article 8 (Company’s Restrictions on Use and Termination of Agreement)
- The Company may take service use restrictions or sanctions (“Use Restriction Measures”) such as reservation/suspension/termination of membership, deletion of posts, and recovery of credits and coupons when a member falls under any of the following. The Company shall, in principle, take Use Restriction Measures in stages and shall notify the member in advance of the reason, type, and period of the Use Restriction Measures via email, text, phone, etc., and the member may raise an objection within 14 days from the date of receiving the notice.
- Registering false information when applying for membership
- Death of the member
- Threatening electronic transaction order, such as interfering with other members’ service use or misappropriating their information
- Registering content unsuitable for the nature of the Service, or committing or attempting acts that violate public order and morals
- Causing continuous distress and inconvenience to other members within the Service, such as stalking/threats/harassment/abuse/comment flooding
- Impersonating the Company’s operators/employees or the Company within the Service
- Illegally using or misappropriating a third party’s personal information when applying for membership
- Committing legal violations during service use
- Infringing on third-party rights including patents, trademarks, copyrights, trade secrets, and other intellectual property rights
- Threatening systems, such as modifying the Company’s website or client programs or hacking the Company’s servers without special authorization
- Forcibly installing programs such as ActiveX, spyware, or adware without the Company’s prior approval and other members’ prior consent
- Inducing visits to specific sites regardless of the intentions of service visitors or other members
- Committing acts that violate relevant laws, such as trafficking illegally copied software or third-party works during service use
- Forming organizations based on antisocial/immoral prejudices such as race/sex/fanaticism/treason
- Collecting personal information such as other members’ IDs/email accounts
- Inducing and encouraging other members to commit the prohibited acts in Items 6 through 15
- Receiving money by providing third parties an opportunity to promote themselves using the Service, acting as a promotional agent for third parties, or transferring the right to use the Service for money
- Using the Service to transmit commercial advertising information without the Company’s prior consent
- Conducting profit-making activities using the Service for the purpose of posting advertisements or sending spam mail to unspecified members
- Using the Service through fraudulent methods or for fraudulent purposes, such as fraudulent event entry or fraudulent credit acquisition
- Fraudulent entry refers to any action that unfairly increases winning rates through abnormal methods to gain undue benefits.
- Otherwise violating member obligations stipulated in these Terms
- Notwithstanding Paragraph 1, in the following cases the Company may immediately, without prior notice, block access to a member’s account and content or suspend service use, and may take measures necessary under relevant laws:
- Generating, posting, distributing, or attempting to do so with content that depicts or promotes the sexual exploitation or sexual abuse of children or youth (regardless of whether photorealistic, illustrated, or AI-generated, and including any expression that may be recognized as a child or youth; hereinafter “Child Sexual Abuse Material”)
- Generating, posting, or distributing non-consensual sexual imagery or non-consensual sexual deepfakes of real individuals
- Generating, posting, or distributing seriously unlawful content such as terrorist/extremist propaganda or imminent threats to the life or body of others
- When the Company becomes aware of content falling under any item of Paragraph 2, the Company may, in accordance with relevant laws (including the Act on the Protection of Children and Youth against Sex Offenses), preserve such content and related information (output, input data, account information, access logs, etc.) in an isolated storage space to the extent necessary for investigation, reporting, and evidence preservation, rather than immediately and completely deleting it, and may report to or provide related materials to investigative or other relevant authorities. In such cases, the Company provides no separate compensation to the member, and the member may not raise objections thereto.
- Even where the Company has taken immediate measures under Paragraph 2, the member may raise an objection in accordance with the procedures established by the Company. However, in the case of Paragraph 2 Item 1, preservation and reporting obligations under relevant laws take precedence, and the filing of an objection shall not suspend the performance of such preservation and reporting obligations.
Chapter 3: Protection of Personal Information
Article 9 (Protection and Management of Personal Information)
- The Company strives to protect members’ personal information, including registration information, in accordance with relevant laws.
- Protection of members’ personal information is governed by relevant laws and the Company’s “Privacy Policy,” which is announced through various methods so members can check it at any time.
- The Company collects member information to the minimum extent necessary for the formation and performance of the service agreement, in accordance with the Privacy Policy.
- The Company does not provide member information known in connection with the Service to third parties without the member’s consent.
- The Company is not responsible for member information exposed due to the member’s fault. However, this does not apply where there is intent or negligence on the part of the Company.
- The Company may provide member information when administrative or investigative agencies request access to or submission of such information in accordance with relevant laws such as the Telecommunications Business Act, the Communications Privacy Act, and the Act on Promotion of Information and Communications Network Utilization and Information Protection.
- For the purpose of safe service operation, detection and blocking of illegal/harmful content, and compliance with obligations under relevant laws, the Company may review content generated, posted, or made public by members within the Service through automated means or, where necessary, manually. Manual review is performed only by the minimum authorized personnel and only to the extent necessary for safety, legal, and operational purposes, and the Company implements access controls and record management thereof. Details regarding content review follow the Privacy Policy and Content Guidelines.
Article 10 (Member’s Account Management Obligations)
- Members must faithfully manage their account information such as ID and password. Members bear responsibility for all consequences arising from negligent management, fraudulent use, etc., and the Company bears no responsibility in the absence of intent or negligence.
- The Company bears no responsibility whatsoever for the processing of all personal information, including account information, exposed due to the member’s fault.
- The Company is not responsible for damages to members arising from loss, theft, or disclosure of account information. However, this does not apply in cases of the Company’s intent or negligence.
- If a member becomes aware that their ID, password, or additional information has been stolen or is being used by a third party, they must immediately take measures such as changing their password and notify the Company immediately and follow its guidance. The Company is not responsible for disadvantages arising from failure to notify the Company or follow its guidance.
Article 11 (Changes to Member Information)
- Members may view, modify, and delete all personal information (including text, graphics, photos, or other materials) provided to the Company during service use through methods designated by the Company, such as accessing the personal information management screen within the Service.
- Members must immediately update their member information if it changes during service use. Members bear all responsibility arising from failure to update member information, and the Company bears no responsibility in the absence of intent or negligence.
- Members must immediately provide supporting documentation regarding changes when requested by the Company in connection with member information changes.
Chapter 4: General Service Use
Article 12 (Use of Service)
- Members use the Service in compliance with the provisions of these Terms.
- Service use is available immediately after the Company approves the membership application.
- To use services priced as paid by the Company, members may pay and purchase the fees specified for the relevant paid service through methods requested by the Company.
- The Company may provide additional supplementary services along with the services specified in these Terms in the process of providing services to members.
- The Company may classify member grades and differentiate use by subdividing usage time, frequency, scope of provided services, etc.
- The Company provides services 24 hours a day, year-round, unless there are special business or technical obstacles. However, services may be temporarily suspended for business or technical reasons. In such cases, the Company announces in advance, and if there are unavoidable reasons that cannot be announced in advance, announces afterward.
- Members warrant that the data, workflows, connectors, APIs, or other elements or outputs (files, images, videos, audio, logic, algorithms, workflows, processes, apps, APIs, specific result values, etc., regardless of format; collectively “Data, etc.”) input, posted, disclosed, generated, or produced during service use do not contain elements that are illegal under relevant laws or that infringe on third-party intellectual property rights, portrait rights, reputation, or other rights. Members bear all responsibility if legal/ethical problems arise or disputes arise with third parties, including other members, in connection therewith.
Article 13 (Service Content)
- The Company provides members with the following services:
- Content search and result provision services provided by the Company or members
- Storage, editing, and AI learning functions for content input by members
- AI content generation services provided by integrating proprietary models or external AI model APIs (including images, videos, and audio/voice)
- Community services
- Services that make content input or generated by members publicly accessible to other members at the member’s option
- E-commerce intermediary services
- The Company may utilize external AI service providers’ APIs to provide services.
- AI generation functions are based on probabilistic algorithms, so results may vary even with identical inputs. The Company does not guarantee the accuracy, factuality, or completeness of generated results. AI Output may contain errors, bias, and potential rights infringement.
Article 14 (Changes to Service)
- The Company may change all or part of the services provided, such as modifications, additions, or termination, when necessary for service operation or technical reasons.
- When service content is modified, added, or terminated under the preceding paragraph, the Company notifies members of the changes or termination 30 business days in advance.
- The Company may arbitrarily modify, suspend, change, or terminate part or all of services provided free of charge as necessary for Company policy and operations, and provides no separate compensation to members unless specifically provided by relevant laws.
Article 15 (Company’s Obligations)
- The Company shall not engage in acts prohibited by these Terms or contrary to relevant laws and public morals, and shall do its best to provide goods or services to provide continuous and stable service.
- The Company shall establish security systems to protect personal information (including credit information) so members can use the Service safely, and shall disclose and comply with the Privacy Policy.
- The Company shall repair or restore service failures or losses without delay unless there are unavoidable reasons.
- The Company strives to promptly process opinions or complaints raised by members within a reasonable period when objectively recognized as legitimate. If prompt processing is difficult, the Company notifies the member of the reason and processing schedule.
Article 16 (Member’s Obligations)
- Members must not use the Service for purposes other than its intended use or engage in any of the following acts:
- Misappropriating another member’s account or others’ information, or impersonating the Company or its members
- Interfering with service operation, such as entering false facts during service use
- Transferring an account provided by the Company to another person
- Infringing on the copyrights or other intellectual property rights, portrait rights, or other rights of the Company or third parties
- Defaming others by stating facts or false facts for the purpose of slander
- Posting or selling fraudulent, obscene, speculative, or hateful content
- Posting obscene or violent messages, images, audio, or other information contrary to public morals
- Posting vulgar or obscene data, text, software, music, photos, videos, etc.
- Posting content without legitimate rights (all rights including intellectual property rights)
- Distributing false information for the purpose of giving property benefits to oneself or others or causing damage to others
- Collecting, storing, distributing, or posting others’ personal information without consent
- Interfering with the Company’s service operation by manipulating data in unusual ways
- Transmitting, posting, distributing, or using materials containing software viruses or other computer code, files, or programs designed to interfere with or destroy the normal operation of computer software, hardware, or telecommunications equipment
- Modifying the Service through server hacking, data leakage, bugs, etc., or using the Service in ways not designated by the Company
- Violating relevant laws, service terms, operating policies, or announcements
- Conducting profit-making activities using the Service without prior consent or posting unauthorized advertisements or promotional materials
- Misappropriating the Company’s intellectual property without the Company’s consent
- Providing information within the Service to the Company’s competitors or potential competitors
- Accessing information in parts not open to members, such as the Company’s servers
- Otherwise violating public order and morals or engaging in illegal or improper conduct
- Inciting violence against or undermining the human dignity of specific persons or groups based on origin (country, region, etc.), race, appearance, disability or disease, socioeconomic status, religion, age, sex, gender identity, sexual orientation, or other identity factors
- Exploiting security vulnerabilities such as adversarial attacks or prompt injection against the Company’s AI systems
- Falsely distributing AI Output as if it were a real photograph or fact
- Generating large volumes of spam content using AI features
- Cloning or synthesizing the voice of a real individual without consent, or falsely distributing synthesized voice as if it were actual speech
- Generating, posting, distributing, or attempting to do so with Child Sexual Abuse Material (including expressions that may be recognized as a child or youth)
- Accessing, collecting, reproducing, extracting, or storing the Service or content within the Service (including Public Content) using crawlers, scrapers, bots, automated scripts, or other automated means without the Company’s prior written consent
- Collecting or using content or data within the Service on a large scale for the purpose of training or developing AI/machine learning models, building datasets, or other secondary uses
- Circumventing or disabling access controls or technical protection measures applied by the Company (such as robots.txt, rate limits, and authentication), or interfering with service operation by generating abnormally high traffic
- Members may not use the Service for malicious purposes. Malicious use includes problems caused by members maliciously using the Service, such as exposing youth-harmful information to minors, making real individuals the subject of sexual abuse or exploitation, or distributing fake information or defamation about real individuals.
- When members disclose AI Output generated during service use externally through SNS or other methods and inform third parties, they must confirm that it does not contain illegal information under relevant laws, copyright infringement, violent expressions, suggestive expressions, discriminatory expressions, or other inappropriate information that infringes rights, causes disadvantage, damage, or discomfort to third parties. Members bear all responsibility for legal/ethical problems or disputes with third parties related to AI Output, absent the Company’s intent or gross negligence.
- Members must comply with individual service policies and technical/administrative safety measures established by the Company for ethical and safe service provision. In particular, members must not use the Service in ways that circumvent individual service policies and technical/administrative safety measures by exploiting the technical flaws and limitations of AI. Such use includes, but is not limited to, circumventing adult verification procedures to use adult content, or inducing outputs not permitted under the Company’s policies and safety measures through continuous prompt input.
- When publishing (posting) content, members must select an accurate rating (All, Sensitive, Adults, etc.) in accordance with the Content Guidelines established by the Company, and must not circumvent rating classification by intentionally selecting a lower rating.
- Members must immediately notify the Company of any output found during service use that is or may become problematic. Through this, members have an obligation to actively cooperate so the Company can improve relevant areas.
- If a member engages in acts violating this Article, the Company may delete or temporarily delete content, restrict service use, terminate the agreement, permanently withdraw membership, or take civil/criminal measures, and may recover costs corresponding to damages if the Company suffers damage. Details of graduated measures based on the type and degree of violating content follow the Content Guidelines.
Article 17 (Copyright of Content, etc.)
- The copyright of content generated through the Service or posted within the Service by a member belongs to the author of that content. However, legally protectable copyright may not be recognized for content generated through AI features, and members bear the restrictions or responsibilities arising therefrom.
- Acts infringing on the copyrights, portrait rights, or other rights of other members or third parties during service use are prohibited. Members bear all responsibility for copyright-related disputes arising during service use.
- Rights and responsibilities regarding Public Content
- When a member sets content to public, other members may view and reference that content.
- Members may change public settings to private at any time, effective immediately upon change.
- The Company is not responsible if a third party saves or captures content during public settings.
- Using other members’ Public Content for unauthorized commercial purposes or posting it as one’s own creation is prohibited.
- The Company may utilize content provided by members during service use for AI model improvement and statistical purposes after de-identification or anonymization. However, if such content contains personal information, it is processed according to the Privacy Policy.
- The Company may expose content disclosed by members during service use for the Company’s service-related publicity, marketing, promotions, etc., and it may be partially modified, reproduced, or edited and posted within the scope necessary for such exposure. In such cases, the Company complies with copyright law, and members may request deletion, non-disclosure, etc. of such content at any time through customer service or management functions within each service. Details regarding content utilization and consent withdrawal follow the Content Guidelines.
- When having media, press organizations, etc. report or broadcast content containing members’ personal information for the purpose of promoting the Company’s services, the Company does not provide personal information to media, press organizations, etc. without the individual consent of the relevant member.
- If the Company wishes to use content by methods other than Paragraphs 4 and 5 of this Article, it notifies members in advance through registered email.
Article 17-2 (Community Services)
- The Company may provide community features such as comments, follows, and likes (reactions) for interaction among members. The types and scope of community features provided may change according to service operation.
- In using community features such as comments, members must respect other members and must not engage in acts that interfere with other members’ normal use of the Service, such as slander, harassment, threats, spam, advertising, or meaningless repetitive posting.
- Members must not artificially manipulate metrics such as follows, likes, and comments using bots, automation tools, or multiple accounts, or unfairly increase their influence through mutual manipulation among members (so-called engagement pods).
- The Company may take measures such as hiding or deleting community posts such as comments that violate this Article in accordance with Article 18, and may take Use Restriction Measures against violating members in accordance with Articles 8 and 16.
Article 18 (Content Management)
- If a member’s content falls under any of the following, the Company may take measures such as hiding or deleting the content without separate notice:
- Violation of relevant laws such as the Information and Communications Network Act and Copyright Act
- Defamation or rights infringement of others
- Violation of public order or morals
- Profit-making and advertising purposes
- Otherwise contrary to these Terms or the Content Guidelines
- Content may be lost or deleted due to natural disasters or equivalent force majeure, system errors, etc., and the Company provides no separate compensation for damage from such loss or deletion of content.
- The Company may prevent the generation of illegal/harmful content through automated filtering systems. Filtering may produce false positives and does not guarantee completeness.
- The Company may delete content posted by a member when the member terminates the service agreement or the agreement ends for legitimate reasons under these Terms.
- When the Company receives a report that content posted by a specific member infringes others’ rights, the Company may take temporary measures such as immediately suspending the provision of that content, and notifies the member who posted it of the temporary measure.
- A rights holder who believes their work has been used without authorization within the Service may report in writing including the following information:
- Name, address, and contact information (phone number, email) of the rights holder or agent
- Identification of the work claimed to be infringed (title, etc.)
- Location of the infringing content (identifiable information such as URL)
- A statement that use of the content is not authorized by the rights holder, agent, or law
- A statement that the report is accurate and that the reporter accepts penalties for perjury
- Signature of the rights holder or agent (including electronic signature)
- Details regarding copyright infringement follow the Content Guidelines policy.
- Members may file objections to the Company’s temporary measures/sanctions for 30 days according to procedures established by the Company, and if the Company recognizes the objection as legitimate, the Company immediately resumes provision of that content. However, measures for content falling under Article 8 Paragraph 2 are governed by Paragraph 4 of the same Article.
- The Company may lawfully cooperate with investigative agencies in accordance with relevant laws when there is a written request from investigative agencies for investigative purposes related to illegal information.
Article 19 (Company’s Copyright, etc.)
- All rights including copyright and intellectual property rights for various services the Company provides to members belong to the Company.
- The Company grants members only the right to use IDs, accounts, content, etc. according to use conditions established by the Company in connection with the Service, and members may not transfer, sell, provide as collateral, or otherwise dispose of these.
- All rights including copyright for various services the Company provides to members, as well as intellectual property rights for the Company’s trademarks, logos, digital content the Company posts or sells, advertisements, and other things the Company produces and provides, belong to the Company.
Chapter 5: Paid Service Use and Payment
Article 20 (Paid Services)
- The Service is, in principle, provided as a paid service. However, the Company may provide all or part of the Service free of charge to all or some members.
- The Company may provide all or part of its services for a fee, and specific matters regarding paid services follow paid service announcements or separate paid service operating policies.
- The Company indicates the following clearly to members through announcements of the relevant paid service or separate paid service operating policies:
- Name of the paid service
- Content, usage method, fees, payment methods, and other use conditions of the paid service
- Conditions and procedures for refunds of paid service fees
- Matters regarding suspension and changes of paid services
- Members wishing to use paid services must comply with paid service announcements or operating policies, and where these Terms conflict with paid service announcements or operating policies, the paid service announcements or operating policies take precedence.
- The Company may grant paid services such as subscription plans or credits free of charge to specific members for purposes such as promotions, partnerships, and creator support. In such cases, the following apply:
- Since paid services granted free of charge are not directly paid for by the member, they are not subject to refund upon termination or recovery of the grant.
- The Company may recover such free paid services and remaining benefits if the conditions underlying the grant (maintenance of partnership, activity requirements, etc.) are not met or the grant period ends.
- The Company separately establishes and announces the specific conditions, period, and scope of free grants.
Article 21 (Recurring Subscription, etc.)
- To use services priced as paid, a member who has agreed to these Terms must apply for recurring subscription through methods established by the Company and pay the subscription fee, premised on the member’s consent.
- Paid services provided by the Company are offered as recurring subscriptions where subscription fees are automatically charged monthly or annually through payment methods pre-registered by the member, and the usage period is automatically renewed. Benefits and use conditions for each subscription plan (available usage count, usage amount, additional usage, etc.) are specified on the recurring subscription application detail page.
- The start date of the paid service usage period is the monthly or annual recurring payment date, and the end date is the day before the next usage period start date.
- The Company may additionally require member personal information essential for subscription fee payment, and members must accurately provide the personal information requested by the Company. The Company bears no responsibility to compensate members for damages arising from false or inaccurate personal information provided by members, absent the Company’s intent or negligence.
- Members may not transfer, lend, or sell rights to recurring subscription accounts to third parties. Third parties in this Article include corporations within the same business group.
Article 22 (Subscription Fee Payment, etc.)
- When applying for recurring subscription, members agree to pay subscription fees through monthly or annual recurring payment and must provide payment information.
- If a member agrees to recurring payment and does not separately apply for cancellation, the usage period is automatically extended on the monthly or annual recurring payment date, and the subscription fee is charged the day before the next usage period start date. However, even if a member has agreed to recurring payment, if subscription fee payment is not properly made, the usage period is not extended and paid service provision is suspended. Therefore, members wishing to maintain paid services must take measures in advance to prevent subscription fee arrears or payment method transaction rejection.
- The Company is not responsible for damages from recurring subscription and consequent paid service suspension due to the member’s fault, such as subscription fee non-payment.
- The Company may retain member payment information for a certain period for recurring subscription renewal and subscription fee payment under this Article.
- If payment of subscription fees or additional usage charges is not properly made due to payment method errors, exceeding limits, transaction rejection, insufficient balance, etc., the Company may suspend paid service provision or restrict use of relevant features for that member.
- Where a payment cancellation or refusal of payment (hereinafter “Payment Dispute”) occurs as set out below even though the member used the Service normally, the Company may, to the extent fraudulent use is suspected, temporarily suspend or restrict the member’s account and service use until the dispute is resolved, and may recover recoverable credits and benefits:
- Where a member, after using the Service with their own payment method, files a refusal of payment (chargeback) with a card company, payment institution, etc. on grounds such as non-use by the member or theft/loss of the card, causing the Company to refund the price for services already provided
- Where circumstances are confirmed indicating that payment was made through fraudulent means, such as using a stolen payment method
- Where Payment Disputes are otherwise raised repeatedly or for fraudulent purposes
- The temporary suspension/restriction under Paragraph 6 is lifted if the member demonstrates legitimate grounds or the Payment Dispute is concluded in the member’s favor. Members may raise objections according to procedures established by the Company.
Article 23 (Provision of Paid Services and Additional Usage)
- Members may use paid services within the monthly usage provided according to their subscription plan. Usage amounts may vary depending on the type of AI feature the member uses.
- When a member exhausts the monthly usage provided according to their subscription plan, they may use additional paid services by purchasing additional credits.
- The validity period for paid credits is 90 days from the date of provision.
- The validity period for free credits is 30 days from the date of provision.
- Remaining credits are forfeited and not refunded upon member withdrawal or contract termination. However, in cases of termination due to the Company’s fault, an amount corresponding to the remaining credits shall be refunded.
Article 23-2 (Storage and Automatic Deletion of Output)
- For stable service operation and storage management, the Company sets the retention period for AI Output (images, videos, audio, etc.) generated by members according to member type and whether the content is public, as follows:
- Paid Subscription Members: Output is retained without time limit.
- Free Members and members who purchased only credits without a subscription: Output in a private state may be automatically deleted after 30 days have elapsed from the generation date.
- Public Content: Retained without time limit regardless of member type. However, if public content is changed to private, the retention period under Item 2 may apply based on the conversion date.
- If a member cancels a paid subscription, the Company grants a 30-day grace period from the cancellation point, after which private output may be automatically deleted according to the standards in Paragraph 1 Item 2.
- The Company provides advance notice of output scheduled for automatic deletion through reasonable methods such as in-service display and announcements, and members may take measures such as downloading the output or converting it to public before deletion.
- Output automatically deleted under this Article is not recovered, and the Company bears no separate compensation responsibility therefor absent the Company’s intent or gross negligence not attributable to the member.
- Details such as retention period, grace period, and advance notice methods may be changed and announced through the service screen or separate policies.
Article 24 (Subscription Cancellation and Refund)
- Members may cancel a subscription through membership details, the subscription cancellation function in the subscription plan management menu, customer service, etc. Upon subscription cancellation, automatic payment of subscription fees stops from the next usage period, and the member may continue to use the paid service until the already-paid usage period expires.
- Subscription cancellation means stopping automatic payment for the next and subsequent cycles, and does not by itself include a refund of subscription fees already paid. A member who wishes to receive a refund must separately request a refund through customer service or a method designated by the Company, and upon receiving a refund request, the Company determines refund eligibility and amount according to the criteria in Paragraph 3 and proceeds with the refund.
- Where there is a refund request under Paragraph 2, the Company provides subscription fee refunds as follows:
- Monthly Recurring Payment
- If there is no history of paid service use: Full refund is provided for subscription cancellation within 7 days from the payment date. For subscription cancellation after 7 days from the payment date, an amount minus 10% penalty of the total payment is refunded.
- If there is history of paid service use: Withdrawal, termination of paid service agreement, and refund for the current month of service use are not provided.
- Annual Recurring Payment
- If there is no history of paid service use: Full refund is provided for subscription cancellation within 7 days from the payment date. For subscription cancellation after 7 days from the payment date, an amount minus 10% penalty of the total payment is refunded.
- If there is history of paid service use: Service may be used until the last day of the month containing the cancellation request date, and subscription fees for the month containing the cancellation request date are not refunded. The Company refunds an amount calculated by deducting the amount corresponding to days already used on a monthly basis from the total payment, minus 10% penalty. In this case, deduction is based on the regular monthly subscription fee of the subscription plan, not the discounted price provided for annual recurring payment.
- Monthly Recurring Payment
- After confirming the member’s refund request, if there is a refund amount, the Company shall, in principle, request suspension or cancellation of payment to payment method providers within 3 business days from the date of receiving the member’s refund request, and refund subscription fees through the same payment method used by the member. However, if refund through the same method is impossible, refund may be made through methods such as bank transfer, and the Company shall notify this in advance.
- If overpayment occurs due to the Company’s fault in connection with paid service subscription fee payment, the Company shall refund the full overpayment through the same payment method. However, if overpayment occurs due to the member’s fault, costs incurred by the Company for refunding the overpayment shall be borne by the member within a reasonable range, and the Company may deduct such costs before refunding the overpayment.
- For paid services used free of charge by members without directly paying subscription fees through promotions, events, etc., the Company shall not be liable for refunding subscription fees upon termination.
- In cases where members are deemed to have committed serious illegal acts violating various laws such as the Resident Registration Act, Copyright Act, Computer Programs Protection Act, or Information and Communications Network Act, or abused refund policies to request refunds, requested refunds through abnormal methods, or repeatedly requested refunds without legitimate reasons, thereby violating terms of use or seriously adversely affecting Company operations, and the Company restricts use of the member’s account and ID or terminates the contract, the Company may not refund subscription fees. However, this does not apply if the member demonstrates that they did not commit serious illegal acts or acts seriously adversely affecting operations.
- If individual service policies separately prescribe different withdrawal and refund conditions from this Article, the individual service policy shall take precedence.
Article 25 (Restrictions on Withdrawal, etc.)
When a member generates content using AI functions provided through paid services, it is deemed that the utility value of the goods has been used due to the nature of digital content, and refunds or exchanges pursuant to withdrawal under Article 17, Paragraph 1 of the Electronic Commerce Act do not apply. Therefore, unlike general e-commerce, cancellation or rescission of contracts due to simple change of mind is not possible. Please proceed with subscription application with this point in mind.
Article 26 (Withdrawal and Refund for Minors)
- If a member is a minor under the Korean Civil Act (under 19 years of age), the member must obtain consent from a legal representative such as a parent before paying subscription fees to use paid services. If consent from a legal representative is not obtained, subscription application cannot be made. The age threshold in this Article is for the protection of minors under the Korean Civil Act with respect to payment and withdrawal, and serves a different purpose from the eligibility age in Article 6.
- If a member deceives the Company about their minor status or whether legal representative consent was obtained through methods such as misappropriating another minor’s personal information, the subscription application cannot be unilaterally cancelled.
Chapter 6: Damages, Disclaimers, etc.
Article 27 (Damages)
If a member causes damage to the Company or third parties by violating matters specified in these Terms, the member shall compensate the Company or third parties for such damages.
Article 28 (Limitation of Liability)
- The Company is exempt from responsibility for service provision when unable to provide services due to force majeure such as natural disasters, war, or equivalent circumstances.
- The Company is exempt from responsibility for damages to members caused by service failures, changes, or suspensions, except when caused by the Company’s intentional or negligent acts.
- The Company is not responsible for service failures and damages caused by the intentional or negligent acts of internet users or members.
- The Company is exempt from responsibility for disadvantages and information loss resulting from members changing their personal information (including accounts).
- The Company shall not be responsible for any damages to members themselves, other members, or third parties caused by member actions. If disputes arise between the Company and other members or third parties due to the member’s fault, the member shall resolve disputes at their own cost and responsibility and indemnify the Company from any obligations or responsibilities (including attorney fee payment obligations) arising therefrom.
- The Company has no obligation to intervene in disputes arising between members or between members and third parties through the Service, and unless the Company is at fault, shall not be liable for damages arising therefrom.
- The Company is not responsible for damages arising from members refusing to receive information provided by the Company.
- The Company is not responsible for the reliability or accuracy of information, materials, or facts posted by other members.
- The Company is not responsible for members’ failure to achieve expected results through service use.
- The Company shall not be responsible for any product transactions or monetary transactions between members or between members and third parties through the Service.
- The Company shall not be responsible to members for services provided free of charge, except for violations of matters specified in the Privacy Policy or criminal acts intentionally committed by the Company.
- The liability limitations of this Article do not apply to damages caused by the Company’s intentional or gross negligence, or damages to life or body.
Article 29 (Dispute Resolution Procedures)
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Members may raise objections to the Company in the following ways when complaints or disputes arise in connection with service use:
- Customer service email: support@nordy.ai
- 1:1 inquiry function within the Service
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The Company shall notify members of processing results within 14 days from the date of receiving the member’s objection. However, if processing within the period is difficult due to unavoidable reasons, the Company shall notify the member of the reason and expected processing period.
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If members have objections to the Company’s processing results, they may request re-examination in writing or by email within 30 days from the date of receiving the processing results. The Company shall notify re-examination results within 14 days from the date of receiving the re-examination request.
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If disputes between the Company and members are not amicably resolved, members may apply for mediation to the following dispute resolution organizations:
Organization Contact Website Korea Consumer Agency Consumer Dispute Settlement Committee 1372 www.kca.go.kr Korea Internet & Security Agency Personal Information Dispute Mediation Committee 118 www.kopico.go.kr Content Dispute Mediation Committee 1660-0138 www.kcdrc.kr -
The Company shall respond sincerely to members’ legitimate dispute resolution requests and shall not take disadvantageous measures against members during the dispute resolution process.
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The dispute resolution procedures under this Article do not prevent filing lawsuits, and members may file suits with competent courts at any time.
Article 30 (Governing Law and Jurisdiction)
- Matters not specified in these Terms and interpretation of these Terms shall follow Korean law and commercial customs.
- All disputes and lawsuits related to the Service and these Terms shall have the court with jurisdiction under the Civil Procedure Act as the court of first instance.
Supplementary Provisions
- These Terms apply from [June 19, 2026].
- Previous terms are replaced by these Terms, and members who joined before the revised terms are also subject to the revised terms.
Published: [June 19, 2026]
Gaon Prime Inc.
Co-CEOs: Kihun Kim, Hosan Jeong
A-703, Halla One&One Tower, 101 Gasan Digital 2-ro, Geumcheon-gu, Seoul, South Korea
Business Registration Number: 363-86-02183